YOUR ADDRESS date name address Dear ___ (name): Thank you for your generous order received ___ (time period) which you requested to have shipped immediately and charge to your account. However, you have probably overlooked the fact that for ____ (period of time) your account has been overdue. Our policy has always been to suspend credit until all past monies are paid. Therefore, we request that you remit the amount owed from the previous statements. After receipt of your cheque, we will promptly ship your order. Yours truly, (name)